Last updated: 4 October 2026.

Who we are

Pingang International Trade House LTD., Hong Kong, operates lomonosov-porcelain.com. For questions about your personal information, contact customer@lomonosov-porcelain.com.

Information we collect and why

When you use our store, create an account or place an order, we process the contact, billing and delivery details you provide, your order and support history, payment status and transaction references. We also process technical information needed to run and protect the website, including IP address, device and browser details, cookies and security logs. We use this information to operate the cart and account, take and fulfil orders, provide customer support, prevent fraud and meet legal and accounting obligations.

We may use site-usage information to understand and improve the store. The Global Privacy Control browser signal is respected for optional analytics. Essential cookies keep the cart and account working. Promotional messages are separate from order and delivery notices; we send them only where permitted and provide an unsubscribe method.

Who receives information

We share only the information needed to provide a service with payment providers, delivery companies and customs agents, and our email, hosting, security and analytics providers. These providers may process information in countries other than yours. Payment-card details are handled by the payment provider rather than stored by us as a complete card number. We do not sell customer mailing lists.

Retention and your choices

We keep order and account records for as long as needed to fulfil orders, handle returns or disputes and meet legal or accounting requirements. We keep security and analytics information only for the period needed for those purposes, then delete or de-identify it unless a legal obligation requires longer retention. You can ask us to access, correct or delete your information, or to stop marketing, at customer@lomonosov-porcelain.com. Some records must be kept where required for completed orders, security or legal compliance. We may verify your identity before handling a request.

We use reasonable safeguards to protect information. This store is not intended for children. We will post material changes to this policy with an updated date and give additional notice where required. Your rights under applicable law are not reduced by this policy.