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Delivery Information

We deliver to the following countries:

 

Asia: Japan, China, South Korea, Hong Kong

Australia, New Zealand

America: USA, Canada

Europe: Austria, Belgium, Bulgaria, Check Republic, Denmark, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy,  Netherlands, Norway, Poland, Portugal, Spain,  Sweden, Switzerland, Turkey, United Kingdom


We have a limited stock at our US warehouse. If available, we ship from US warehouse within the USA. Other countries will receive orders from Russia.


We ship with the standard traceable shipping service from Saint-Petersburg, Russia. The standard international shipping cost depends on the weight of the parcel. You may find the estimated cost  of parcels here:



0.250 kg

$6.00

0.500 kg

$8.00

1 kg

$18.00

2 kg

$31.00

3 kg

$32.00

4 kg

$35.00

5 kg

$38.00

6 kg

$40.00

7 kg

$45.00

8 kg

$50.00

9 kg

$55.00

10 kg

$60.00

11 kg

$62.00

12 kg

$64.00

13 kg

$66.00

14 kg

$68.00

15 kg

$70.00

16 kg

$72.00

17 kg

$74.00

18 kg

$76.00

19 kg

$78.00

20 kg

$80.00


EMS, UPS and DHL delivery is possible. Please, contact us to calculate the cost of expedited delivery to your country.

All of our products are shipped within 2 business days. All parcels are insured from damage and breakage. This can be tracked all the way to your home.  We email the tracking number immediately after shipping and put it in your order history.

Normally the delivery takes 2 weeks but under COVID-19 circumstances it may take a little longer.

  Please, find more details about international mail exchange at the official Russian Post web site here.    

Write us at global@lomonosov-porcelain.com if you received the item and its broken we will send a new one or refund you. If you received it and its not as described or pictured we will fully refund or replace at no charge.

Here are some useful links to track the parcel in your country

 

 Russia  www.pochta.ru

 USA  www.usps.com

 

 UK  www.parcelforce.com

 

 Canada

 www.canada-post.tech

 

 Germany  www.deutschepost.de

 

 France  www.laposte.fr

 

 Japan  www.post.japanpost.jp

 

 Norway  www.posten.no

 

 Sweden  www.postnord.se

 

 Finland  www.posti.fi

 

 Rep of Korea  www.koreapost.go.kr

 

 Italy  www.poste.it

 

 Spain

 www.correos.es


If you have any questions, please, contact is via email or phone.

US Phone: +1 971 3571375

RU Phone: +7 921 9358034

Email: global@lomonosov-porcelain.com